MORE MATERIALS ON THE NEW VERSION OF THE SITE. Now it is convenient to read from mobile! In our first publication dedicated to the service (you can get acquainted with it here), we found out how vendors organize service support in our country, how phone repair differs from refrigerator repair, what is hidden behind a three-day repair period, and why not all defects can be eliminated. This article will focus on what an ideal service company might look like, how long it takes to repair a phone abroad, how to deal with the inherent shortcomings of the service company's personnel, and other equally interesting things. Our interlocutor is Gennady Danilov, director of the Service.OK service center. MR: So, Gennady, tell us about how Service.OK started its activity. GD: About a year ago it seemed to me that the mobile phone service market is in need of a large player, and I decided to bring large regional service centers into a single system, a commune, so to speak. It would be a real al
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